I few weeks back I wrote about my former E13 LG1 failing, not just that, but also how my warranty claim was denied, although the problem I had with the pedals, was well known.
A week went by.
And then something happened. I got contacted by Charlie Schneider, the head of tech support for E13 USA. He told me that he got my back, and that he was sorry for my inconvenience.
A week ago I got my pedals back, serviced.
(click to enlarge)
...A few days later, I actually also got a brand new pair from E13, free of charge. Yay!
(click to enlarge)
I'm glad E13 helped me out, I didn't count on it. Beware the power of this blog!!11!!
Some things change, some things stay the same.
No comments:
Post a Comment